There are three distinct ways to get your kenya power bill. Using apkpure app to upgrade mypower kenya power selfservice, fast, free and save your internet data. Show how a kenya power systems administrator gilbert mutai based at the nyanza ict office granted a non kenya power staffer full access. Mobile money kenya power bill payments are posted on your account the same day, usually instantly. Type the first part of your account number in the subject. Kplc mpesa payment of your electricity bill became very easy when kplc came together mpesa safaricom to. This company is responsible for supplying electricity through a distribution system that caters for more than 6. With increased accessibility to power all over the country, the number has, without a doubt, increased. For the next 40 units, kenya power would charge sh15. Kenya power managing director ken tarus speaks about the problematic billing system before the senate departmental committee on energy on may 3, 2018. Kplc bill payment your guide to kenya power company. Kenya power ebill sms service is a solution which enables you to confirm regularly your kplc bill to prent unnecessary disconnections. May 04, 2018 kenya power managing director ken tarus speaks about the problematic billing system before the senate departmental committee on energy on may 3, 2018. Like with the prepaid option, there is a kplc paybill number mpesa option for paying your power bills which is 888 888.
The e bill sms service allows you to query your electricity account balance and bill due date using your mobile phone. Kenya power slapped me with a bill of kshs 22000 twenty two thousand as my ushago bill. The fraud, dci says, resulted in over 5,000 kenya power customers benefiting. Jan 02, 2020 this is one of the most reliable ways to conduct your kenya power bill inquiry. This system comes with lots of benefits including prompt electricity bill updates, improved customer care response time and selfservices modules to customers. Kenya power has a total of 12 vendors who were competitively procured. Dci uncovers how kplc staffers collude with brokers to rig. Kenya power faces billing fluctuation following upgrade in. The funds were lost as a result of conspiracy between. Kenya power owns and operates most of the electricity transmission and distribution system in the country and sells electricity to over 2. To check your kenya power bill, send the first part of your account number e. Energy cabinet secretary charles keter on monday blamed the high tarrifs on a billing fluctuation following an upgrade in the billing mechanism by the power utility. Kenya power blames high electricity bills on faulty billing.
Jan 11, 2018 also sought in the petition is a permanent injunction directed to the kenya power from billing or recovering from its electricity customers backdated electricity bills based on the ksh. The directorate of criminal investigations dci has summoned 200 kenya power customers over irregular postpaid billing. Below is the best time to buy kplc tokens and kenya power bill calculator for kshs. Calculate kenya power postpaid bill cost, unit cost per kwh using kplc rates fuel index charge, warma, erc, forex charge and inflation. Jul 19, 2018 the truth behind kenya power billing scam thursday july 19 2018 kenya power says the base cost for each unit is sh8. Kenya power paybill number how to pay kplc postpaid bill. The kenya power app allows you to access a wide array of services including bill enquiries, prepaid meter enquiries, power quality reports and interaction with. The company is a national electric utility company, managing electric metering, licensing, billing, emergency electricity service and customer relations. Avoid power interruptions by checking your kenya power bill statement early enough and equally making your payments in time. In the kenya power annual report for the year ended june 2017, most of the companys executive managers who are in the dock for abuse of office charges pose elegantly in suits and wearing smiles on their faces. The procedure for paying your kplc postpaid bill via mpesa are as follows.
Kenya power on spot over alleged ksh 150 billion billing fraud. The kenya power electricity bill can be checked in many ways, one of the ways is by use of mo bile phone, the first step is to create a text message with only the first part of your kenya power account number, send the text message to 95551, and you will automatically receive your kenya power bill in a text form. The system is state of the art, versatile, with robust webbased and mobile applications aimed at enhancing customer services and experience, by improving service delivery, with the following benefits. A workers union has blamed interference with kenya power companys new billing system for the major hiccups electricity consumers have been experiencing. But kenya power now denies the unusually high power bills were an attempt to recover the sh10. In earlier reports, the kenya power billing fraud involving the prepaid token and post paid system was estimated to have led to a ksh1 billion underpayment to the power firm. In the kenya power annual report for the year ended june 2017, most of the companys executive managers who are in the dock for abuse of office charges pose elegantly in suits and wearing smiles. Via the app, customers can check their electricity bill, query the token usage anytime and from anywhere. The description of mypower kenya power selfservice the kenya power app allows you to access a wide array of services including bill enquiries, prepaid meter enquiries, power quality reports and interaction with the customer care team. Prepaid metering was intentionally adopted to introduce some convenience into kplc power billing systems. Therefore, if the payment in question was scheduled and processed in fedex billing online, information on that payment can be found by searching the payment reference number. File your complaints suggestions compliments to kplc. This is the added cost or rebates to the consumers as a result of fluctuations in world prices as well as fluctuations in the quantity of oil consumed by electricity generation.
Kenya power kplc ebilling for android apk download. Choose kenya power bill for postpaid bill or kenya power prepaid for purchase of tokens kenya power paybill number how to pay kplc postpaid bill via mpesa. The directorate of criminal investigations dci has summoned more than 200 firms and individuals over alleged fraud at kenya power involving millions of shillings in postpaid billing scandal. Download and create your own document with kenya invoice template 14kb 1 pages for free. To check your kplc bill via sms, yype the first part of your account number and send it to 95551. It compares average power factor avpf viz a viz coincidental power factor cpf, which is currently being used for billing large power consumers. May 04, 2018 the kenya power company has blamed a number of issues for the inflated electricity including the drought that occurred between january and march that caused the water levels at the dams to reduce. Sep 27, 2018 kenya power uses part of this money to procure bulk power from electricity generating companies, which it retails to its customers. Kenya power customers get a month to file billing complaints. Once you are in the system, you will be required to subscribe to the ebilling system by linking your cell phone number to your kplc meter. The one and only mission of kenya power is powering people for better lives and the vision of kenya power is to provide an worldclass power that delights our customers.
A kenya power bill is broken down into the basic structure shown here. Dci is looking into kenya power s ict general manager titus kitavi, acting general manager finance ambrose lemaon, benjamin muoki, philip mwai and other junior employees. Get your bill, view bill history and send your meter readings with convenience. In addition to electricity distribution to industry, offices, schools, hospitals,, and domestic users, kplc. Paying your postpaid electricity bill with mpesa safaricom 1. You can check the kplc bill online by visiting the kenya power company online portal where you can enter the first part of your account number in the box written account name below then click submit. Receive your electricity bill via sms or email, kenya power. Under the reference option, type your full kenya power account number e. Postpaid services bill balance request e bill registration submission of meter readings change of account. You can check the kplc bill online by visiting the kenya power company online portal where you can enter the first part of your account number in the box written account name below then click submit it is essential to key in the correct account number and. Kenya power company has introduced an ebill system that will enable its customers to easily access their electricity bill.
Buy kenya power tokens or pay for your postpaid bill and have it posted. Investigations by the dci have revealed that kenya power staffers collude with brokers to rig both the pre and postpay billing systems. Dci probes massive billing fraud at kenya power nairobi. The truth behind kenya power billing scam thursday july 19 2018 kenya power says the base cost for each unit is sh8. Choose kenya power bill for postpaid bill or kenya power prepaid for purchase of tokens. An assessment of the effect of prepaid service transition. Kenya power e billing enables you to get your bill fast and easy, register for power alerts, request help in case of power outages or any other power failures, when you have several meters registered on your account, you can send all their readings with easy to follow steps, you can also spot a genuine kenya power staff member with jua for sure. How to check kplc electricity bill online by jael keya on 3 july 2018 1. Remember standard mpesa charges for paybill transactions may apply. Note that for both airtel and mpesa payment options this process takes upto 48 hours for the money to reflect on your account therefore it is important to make your payments early enough. Kenya power postpaid bill calculator how much is the cost of kenya power prepaid bill last update. It allows you to check your electricity account balance and bill due date any time, by sms or e mail. It says they resulted from implementing new billing software. Kenya power or kplc, kenya power and lighting company, is a household name in the country.
Kenya power owns and operates most of the electricity transmission and distribution system in kenya and sells electricity to over 6,761,090 million by end of june 2018. Ksh 1 billion electricity token money goes missing at kenya power, 5 employees suspended. Kenya power, kisumu phone number, website, email address. With the recent upgrade of the kenya power customer management system, electricity consumers all over the country have a reason to smile. Find all details and contact information for kenya power, kisumu,kisumu. In what might turn out to be one of the biggest scandals hitting the company in the recent past, the dci in a statement, said that individuals and some companies might have been involved in fraud involving millions. Abstract the objective of this study is to analyse the most appropriate power factor billing methods for large power consumers. Kenya power is facing a billing fluctuation following an upgrade in billing systems which is being resolved on a case by case basis for the more than 2. The ebill sms service allows you to query your electricity account balance and bill due date using your mobile phone. This is one of the most reliable ways to conduct your kenya power bill inquiry. Jun 29, 2019 a day after the directorate of criminal investigations announced that 204 individuals and organisations are under investigations over the kenya power postpaid billing scam, the company has shifted. The kplc power app, myapp, free mobile download and how to. Kenya power paybill number how to pay kplc postpaid bill via mpesa, equitel, airtel.
Latest kenya power postpaid billing scandal linked to. O box 40840200, kisii, west kenya region nyanamba, steve ondieki lecturer kisii university p. Information about electricity prices in kenya prices using reliable official sources. The truth behind kenya power billing scam alleastafrica. Kplc customer care contacts kenya power customer care contacts. Receive your electricity bill via sms or email, kenya. A day after the directorate of criminal investigations announced that 204 individuals and organisations are under investigations over the kenya power postpaid billing scam, the. Apr 12, 2018 many individuals have been raising concerns about the billing system of the kenya power, and although most of them pay for tokens, they hardly know what the components of the bill are.
Kenya power paybill number how to pay kplc postpaid bill via. Kenya power billed for idle wind farm daily nation. Kinoti stated the people behind the mega fraud compromised the postpaid billing system and were over billing unsuspecting customers up to the tune of ksh 300,000 in cases involving domestic consumers. It allows you to check your electricity account balance and bill due date any time, by sms or email. Download kenya power selfservice app for pc free download kenya power selfservice app for pcmacwindows 7,8,10, nokia, blackberry, xiaomi, huawei, oppo free download kenya power selfservice app android app, install android apk app for pc, download free android apk files at. Dci cracks down on alleged kenya power billing fraud. How to check kenya power bill balance kenya power e bill sms service. Jan 23, 2020 getting your kplc statement is much easier nowadays compared to the past, thanks to this digital era. Kenya power kplc ebilling free android app appbrain. Kenya power will be forced to invest more in its meter reading operations after the government directed the utility firm to cease electricity bill estimation going forward.
How does kenya powers prepaid and token billing system work. Using this method, you will get your kplc balance online. The kenya power app allows you to access a wide array of services including bill enquiries, prepaid meter enquiries, power quality reports, payment services and interaction with the customer care team. How to check your kenya power bill balance online or via sms. The dci is investigating allegations of fraud involving millions of shillings at kenya power in regards to its postpaid billing system. The companys key mandate is to plan for sufficient electricity generation and transmission capacity to meet demand. Apr 21, 2017 kenya power e billing enables you to get your bill fast and easy, register for power alerts, request help in case of power outages or any other power failures, when you have several meters registered on your account, you can send all their readings with easy to follow steps, you can also spot a genuine kenya power staff member with jua for sure.
Kenya power bill calculator best time to buy kplc tokens. The energy principal secretary joseph macharia appearing before the senate committee admitted that the inflation was as a result of faulty meters. Receive your electricity bill via sms or email, kenya power goes paperless in a bid to save more than 800 million kenyan shillings every year, kenya s sole power distributor kplc has unveiled a campaign that will see customers receive their monthly power bills via text messages and or email rather than its outdated hardcopy bills. Ebill is an electronic bill querying service from kenya power. How to check you kplc bill by email or sms kenyas how. In the reference option, put your full kenya power account number e. Citeseerx analysis of power factor billing methods for.
The kenya power app allows you to access a wide array of services including bill enquiries, prepaid meter enquiries, power quality reports and interaction with the customer care team. Kenya power billing scandal citizen tv is kenya s leading television station commanding an audience reach of over 60% and in its over 12 years of. Kenya power is a public company listed in the nairobi securities exchange nse. There are two ways which you can use to check your bill balance. The truth behind kenya power billing scam daily nation. Kenya power to revamp system to end billing problem. How to pay kenya power kplc postpaid bill via mpesa. New kplc token prices and tariffs 2020 exposeke news. The kenya power app is a platform that allows the kplc customers to easily manage their electricity account. E bill is an electronic bill querying service from kenya power. City lawyer sues kenya power over backdated bills citizentv. Kplc paybill number for postpaid and prepaid customers in. Receive your electricity bill via sms or email, kenya power goes paperless in a bid to save more than 800 million kenyan shillings every year, kenyas sole power distributor kplc has unveiled a campaign that will see customers receive their monthly power bills via text messages and or email rather than its outdated hardcopy bills. The kenya power app allows you to access a wide array of services including bill enquiries, prepaid meter enquiries, power quality reports and.
Balance brought forward as the tag suggests, this is the arrears on the meter according to the previous bill fixed charge this is the standard charge towards footing costs incurred in the distribution, vending and billing process. You can now file your complaints suggestions compliments to kplc by going to. Mypower kenya power selfservice for android apk download. The officers are said to have colluded with it experts outside of kenya power to manipulate the billing. Jul 08, 2019 we are going to take a look at the kplc token prices and tariffs in 2019. If you are a cooperative bank customer, your mobile phone is now an electricity bill payment point. The kenya electrical trades and allied workers union general secretary ernest nadome said interference with the new integrated consumer management system icms is to be blame for the.
The system will result to new account numbers which will be communicated to each customer via sms. To use the service, one must be registered with the bank for the mbanking service and also one must have registered their kenya power account number with the bank kenya power contact centre. Kplc every month for its failure to distribute their production due to lack of a transmission line. Kplc paybill number for postpaid post paid kplc meter users are also not left behind when it comes to paying their electricity bills. Unmasking cartels at kenya power terrorizing kenyans with. That is in the palm of their hands with the mobile app.
By march 2017, the number of prepaid customers was 3. Mar 15, 2018 the number of prepaid customers for kenya power has increased over the years. Enter the amount you wish to pay which should be between shs. Here is a closer look at the different contents of your electricity bill and what each component covers. The latter hurdle has left many electricity consumers in kenya dissatisfied with the prevailing metric of buying kplc tokens.
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